Shipping and Returns

Shipping

Free shipping

Fetch offers free shipping on orders delivering to all 50 states. Free shipping is via USPS priority mail with a 2 to 3 business day transit time for the continental US and 3 to 5 business days for Alaska and Hawaii. All orders ship from our office in Portland, OR .

Returns

With Fetch, it's easy to return your glasses.

Once your order is complete and ready to ship you will receive an email confirmation with tracking number. If you need expedited shipping or an alternate carrier for a US order please contact us prior to placing your order for product availability and a shipping quote. International shipping charges are based on order quantity and destination. You will be able to calculate shipping charges in the checkout process prior to completing your order. Please note that we are only able to ship prescription glasses and prescription sunglasses to the United States. Any duties and taxes incurred on international orders are the responsibility of the recipient. All Fetch frames can be returned for any reason within 30 days of delivery. Once we receive the return your original payment method will be credited for the purchase price of the frames only as lenses are personalized and can not be reused.